Privacy policy
Effective Date: 2026-02-17
1. Introduction
Freedom Studios LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Freedom Studios LLC when you interact with Elite Athlete Supplies.
This Privacy Policy applies to our website, eliteathletesupplies.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Definitions and Key Terms
- Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
- Company: When this policy mentions "Company," "we," "us," or "our," it refers to Freedom Studios LLC, registered in the United States, responsible for your information under this Privacy Policy.
- Country: Where Freedom Studios LLC or the owners/founders of Freedom Studios LLC are based; in this case, United States.
- Customer: Refers to the company, organization, or person that signs up to use the Freedom Studios LLC Service to manage relationships with your consumers or service users.
- Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit eliteathletesupplies.com and use the services.
- IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
- Personnel: Refers to individuals who are employed by Freedom Studios LLC or are under contract to perform a service on behalf of one of the parties.
- Personal Data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification of a natural person.
- Service: Refers to the service provided by Freedom Studios LLC as described in the relative terms and on this platform.
- Third-Party Service: Refers to service providers we use to operate our business (such as website hosting, ecommerce, payments, analytics, advertising, fraud prevention, shipping/carriers, and customer support), and others who provide our content or whose products or services may interest you.
- Website: Elite Athlete Supplies' site, which can be accessed via this URL: eliteathletesupplies.com.
- You: A person or entity that visits, uses, or purchases from the Services.
3. Information We Collect
We collect information from you when you:
- Visit our website.
- Register on our site.
- Place an order.
- Subscribe to our newsletter.
- Respond to a survey.
- Fill out a form.
- Contact us by email, phone, chat, or other support channels.
Personal Information Collected:
- Name / Username
- Email addresses
- Phone numbers
- Mailing addresses
- Billing addresses
- Order details and communications with us (for support and fulfillment)
Automatically Collected Information:
- Device and browser information
- IP address and approximate location (derived from IP)
- Pages visited, clicks, and browsing activity on our Service
- Cookies and similar identifiers
4. How We Use the Information We Collect
We may use the information we collect from you for the following purposes:
- To Personalize Your Experience: Your information helps us better respond to your individual needs.
- To Improve Our Website: We continually strive to improve our website offerings based on usage and feedback.
- To Improve Customer Service: To respond to inquiries and provide support.
- To Process Transactions: To process your orders, payments, confirmations, refunds, and customer communications.
- To Fulfill Orders: To coordinate delivery, installation coordination (if applicable), and post-purchase support.
- To Administer Contests, Promotions, Surveys, or Other Site Features.
- To Send Periodic Emails: Order updates, service messages, and (if you opt in) marketing communications. You can opt out of marketing emails at any time.
- To Prevent Fraud and Abuse: To protect our customers and our business, including risk screening and security monitoring.
5. Information from Third Parties
5.1 End User Information from Third Parties
We may collect end-user data necessary to provide our services to customers. End users may voluntarily provide us with information they have made available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
5.2 Customer Information from Third Parties
We may receive information from third parties when you interact with us or our Service. For example, we may receive payment status, fraud signals, or risk indicators from payment processors and fraud-prevention partners, and delivery status updates from carriers/shipping providers.
6. Sharing Your Information
We may share your information with:
- Third-Party Service Providers: Trusted parties who assist us in operating our website, processing payments, preventing fraud, providing analytics/advertising, fulfilling orders, and servicing you (e.g., ecommerce platform providers, email/communications tools, payment processors, fraud prevention, hosting, analytics). These providers are permitted to process your information only to perform services for us.
- Affiliates: Our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
We do not sell your personal information in the ordinary course of business.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
- Cookies: Files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
- Use of Cookies: To improve your experience, remember your preferences, prevent fraud, and understand how you interact with our Service.
- Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of the Service may not function properly.
8. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Secure Servers: Sensitive information is transmitted via Secure Socket Layer (SSL) technology where supported.
- Encryption: Payment information is processed by payment providers; we do not store full payment card details on our servers.
- Access Controls: Information is accessible only by authorized personnel with special access rights.
Note: While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
9. Data Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
Depending on your location, you may have the following data protection rights:
- Access: The right to request copies of your personal information.
- Correction: The right to request that we correct any information you believe is inaccurate.
- Deletion: The right to request that we delete your personal information (subject to legal/contractual exceptions).
- Restrict Processing: The right to request that we restrict the processing of your personal information.
- Object to Processing: The right to object to our processing of your personal information.
- Data Portability: The right to request that we transfer your data to another organization.
To exercise these rights, please contact us at support@eliteathletesupplies.com.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age.
12. International Data Transfers
Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
13. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content or practices of any third-party sites.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date." Your continued use of the Service after any modifications indicates your acceptance of the new Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@eliteathletesupplies.com
- Phone: 1-346-248-2378
- Address: Freedom Studios LLC, 5403 Pine Wood Meadows Lane, Spring, TX 77386, United States